Payment Policy
At Wholeds, we provide clear payment information so customers can understand accepted payment methods, secure checkout, billing, and support details before placing an order.
Secure Checkout
Payments are processed through a secure checkout gateway.
Clear Pricing
Product prices and order totals are displayed before payment.
Payment Support
Customers can contact us for payment or billing questions.
Accepted Payment Methods
We accept the following credit cards, debit cards, and digital payment methods through our secure checkout gateway. Available payment options may vary depending on your location, device, browser, and payment provider availability.
Secure Payment Processing
Once you select checkout, you will be transferred to our secure payment gateway, where you can complete your payment using the available payment methods.
Wholeds does not store full credit card numbers on our website. Payment details are handled by secure payment providers according to their payment security standards.
Billing Information
Customers are responsible for providing accurate billing information during checkout. Please make sure your name, billing address, email address, phone number, and payment details are correct before submitting your order.
If your payment is declined, your order may not be completed. You may need to contact your card issuer, bank, or payment provider for more information.
Order Confirmation
After a successful payment, you may receive an order confirmation email with your order details. Please review your order confirmation carefully and contact us if you notice any incorrect information.
An order is not confirmed until payment has been successfully completed and accepted through checkout.
Taxes, Fees & Final Order Total
Any applicable taxes, shipping charges, discounts, or additional fees will be shown at checkout before you complete your payment. We aim to display clear order totals so customers can review the full cost before placing an order.
Refunds & Payment Reversals
Approved refunds are usually issued back to the original payment method used at checkout. Refund processing time may vary depending on your bank, card issuer, PayPal, or payment provider.
For complete return and refund eligibility information, please review our Refund & Returns Policy.
Payment Issues
If you experience payment problems during checkout, please check that your card or payment account details are correct and that your payment provider allows the transaction.
For payment-related support, you may contact Wholeds customer support during our business hours.
Business & Contact Information
- Company Name Wholeds LLC
- Website https://wholeds.store/
- EIN 35-2769910
- Email support@wholeds.shop
- Phone +1 438 619 6528
- Customer Support Hours Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
- Order Cut-Off Time 5:00 PM Eastern Time (ET)
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Business Address
5900 Balcones Drive, STE 100
Austin, TX 78731-7831
United States
Need Payment Help?
For billing questions, payment issues, order confirmation, refunds, or payment-related support, please contact our customer support team during business hours.