Terms and Conditions

Last Updated

These Terms and Conditions were last updated on May 20, 2026.

1. Introduction

Welcome to Wholeds. This website is operated by Wholeds LLC. By accessing our website, browsing our products, creating an order, or using our services, you agree to follow these Terms and Conditions.

If you do not agree with these terms, please do not use our website or place an order.

2. Website Use

Customers may use our website for lawful shopping and informational purposes only. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for fraudulent or harmful activity.

3. Products and Availability

Wholeds sells denim clothing products including Women’s Jeans, Men’s Jeans, Denim Jackets, and Denim Shorts. Product availability, colors, sizes, prices, and descriptions may change depending on stock and store updates.

We aim to provide accurate product information, but we do not guarantee that all product descriptions, images, availability, or pricing information will always be error-free.

4. Product Information

Product details such as size, color, material, fit, condition, price, and availability are provided on product pages where applicable. Customers should review all product information carefully before placing an order.

Product images are used to represent the item as clearly as possible. Actual product color may vary slightly due to screen settings, lighting, or display differences.

5. Orders

By placing an order on our website, you agree that the information you provide is accurate, complete, and current. This includes your name, email address, phone number, billing address, shipping address, and payment information.

We reserve the right to cancel or refuse an order if payment is not completed, product stock is unavailable, information is incorrect, fraud is suspected, or an error occurs.

6. Pricing and Payment

Product prices are displayed on our website. Any applicable taxes, shipping charges, discounts, or fees will be shown at checkout before payment is completed.

Payments are processed through secure payment providers. Available payment methods may include American Express, Apple Pay, Diners Club, Discover, Elo, Google Pay, JCB, Mastercard, PayPal, Shop Pay, Venmo, and Visa, depending on checkout availability.

7. Order Confirmation

After a successful payment, customers may receive an order confirmation email. Please review the order confirmation carefully and contact us as soon as possible if any information is incorrect.

An order is not confirmed until payment has been successfully completed and accepted through our checkout system.

8. Shipping and Delivery

Orders are processed within 1–2 business days, Monday through Friday, excluding weekends and public holidays. Our order cut-off time is 5:00 PM Eastern Time (ET).

Standard shipping transit time is estimated at 2–3 business days. The total estimated delivery time is 3–5 business days, including processing time and transit time.

Delivery times may vary due to carrier issues, weather conditions, holidays, incorrect shipping information, or other events outside our control. Please review our Shipping Policy for more details.

9. Returns and Refunds

Return and refund eligibility is explained in our Refund and Returns Policy. Customers may request a return within 14 days after receiving the order, subject to item condition and policy requirements.

Returned items must be unused, unworn, unwashed, and in original condition. Approved refunds are issued to the original payment method used at checkout.

10. Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation after an order has started processing or has already shipped.

11. Customer Responsibilities

Customers are responsible for reviewing product information, selecting the correct size, providing accurate shipping and billing details, and reading our store policies before placing an order.

• Provide correct contact, billing, and shipping information.
• Review product size, color, and details before purchase.
• Contact us promptly if there is an issue with an order.
• Follow return instructions before sending any item back.

12. Website Content

All website content, including text, images, product information, page design, graphics, and layout, is provided for store and product information purposes. You may not copy, misuse, or reproduce website content without permission.

13. Limitation of Liability

Wholeds aims to provide accurate information and reliable service. However, we are not responsible for delays, interruptions, technical errors, carrier delays, third-party service issues, or events outside our reasonable control.

To the extent permitted by applicable law, our liability is limited to the amount paid for the product related to the claim.

14. Privacy

Customer information is handled according to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, protect, and share customer information when necessary for order processing and store operation.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates means you accept the updated terms.

16. Business & Contact Information

• Company Name Wholeds LLC
• Website https://wholeds.store/
• EIN 35-2769910
• Email support@wholeds.shop
• Phone +1 438 619 6528
• Customer Support Hours Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
• Order Cut-Off Time 5:00 PM Eastern Time (ET)
• Business Address 5900 Balcones Drive, STE 100
  Austin, TX 78731-7831
  United States