Shipping Policy
At Wholeds, we provide clear shipping information so customers can understand order processing time, estimated delivery time, shipping cost, and support details before placing an order.
Free Shipping
We offer free standard shipping on orders placed through our website.
Processing Time
Orders are processed within 1–2 business days, Monday through Friday.
Transit Time
Estimated standard shipping transit time is 2–3 business days.
Shipping Method & Estimated Delivery Time
We use standard shipping for customer orders. Estimated delivery time includes order processing time and carrier transit time. Delivery times may vary depending on the shipping address, carrier service, holidays, weather conditions, or other situations outside our control.
| Shipping Method | Handling / Processing Time | Transit Time | Total Estimated Delivery Time | Shipping Cost |
|---|---|---|---|---|
| Standard Shipping | 1–2 Business Days | 2–3 Business Days | 3–5 Business Days | Free Shipping |
Order Processing
Orders are processed during business days, Monday through Friday, excluding weekends and public holidays. Orders placed after the cut-off time may begin processing on the next business day.
- Order Cut-Off Time 5:00 PM Eastern Time (ET)
- Processing / Handling Time 1–2 business days, Monday–Friday
- Estimated Transit Time 2–3 business days, Monday–Friday
- Total Estimated Delivery Time 3–5 business days
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your name, street address, apartment or suite number, city, state, ZIP code, and contact information before submitting an order.
If an incorrect or incomplete address is provided, delivery may be delayed, returned, or require additional customer action.
Tracking Information
After an order has been processed and shipped, tracking information may be provided where available. Tracking updates depend on the carrier and may take time to appear after shipment.
Shipping Delays
While we aim to meet the estimated delivery timeframe, delays may occur due to carrier issues, weather conditions, holidays, high order volume, incorrect shipping information, or other events outside our control.
If your order is delayed, please contact our customer support team and we will assist you with available order information.
Business Information
- Company Name Wholeds LLC
- Website https://wholeds.store/
- EIN 35-2769910
- Email support@wholeds.shop
- Phone +1 438 619 6528
- Customer Support Hours Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
- Order Cut-Off Time 5:00 PM Eastern Time (ET)
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Business Address
5900 Balcones Drive, STE 100
Austin, TX 78731-7831
United States
Need Shipping Help?
For questions about order processing, delivery time, tracking, shipping updates, or address issues, please contact our customer support team during business hours.